Thank you for rating this theatre!

User rating: 2.39 Read Reviews | Rate Theatre

700-1320 West Trans Canada Highway, Kamloops, BC V1S 1J2

250-377-8401 | View Map


2.39 / 5

User rating: 2.39

Based on 23 votes and 21 reviews



  • General Experience User rating: 2.56521739130435
  • Concession User rating: 2.43478260869565
  • Cleanliness User rating: 2.08695652173913
  • Theatre Presentation User rating: 2.40909090909091
  • Customer Service User rating: 2.47826086956522

 

Please rate this theatre

  • General Experience *

  • Concession

  • Cleanliness

  • Theatre Presentation

  • Customer Service


Type the code:




Theatre Reviews

Showing 1 to 10 of 21

Desperately needed Upgrade

August 09, 2023

Haven’t been to the theatre in a while. Went to see the new mission impossible. Stepped into the theater and first impression was it had a restroom type of odor. Seats were uncomfortable and floors were sticky. Needless to say this was not the experience we were hoping for considering the price at the concession’s and ticket. Kind of embarrassing for us who live in Kamloops and visitors coming to this theater. Upgrade is in desperate need here Cinaplex Odeon

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Incredible service

December 22, 2022

Arrived at the theatre and was unable to find purchased tickets that had been sent to my email. Also no record of the purchase in my cineplex account. Theatre manager ( young dark haired woman) approached and asked to help .I was busy with 4 kids so I kind an f pushed her off and bought new tickets. She actually came into the theatre, found me, took my name and 30 minutes later I got notice of a refund to my visa . Outstanding service. Make sure you hang onto this manager Cineplex.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Disgusting.

July 07, 2022

This theatre (#7 auditorium) was so dirty it should maybe be condemned. Filthy seats, ripped carpets, worn arm tests. The lobby is very very dirty, the bathrooms had garbage on the floor and toilets not working. We were warned by other patrons, to take something to cover the seats they were so dirty. Carpets ripped up in lobby’. We love going to the movies but won’t be back until we hear it’s been cleaned and improved !

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Wow what a disappointment

July 03, 2022

The theatre is dirty and worn out. The carpets are all ripped up. The bathrooms were disgusting. The tickets were overpriced along with the snacks. It’s unbelievable that Cineplex allows their name to be attached to this theatre. A community of this size should have a wonderful theatre. This one is a dump. Worst experience at a Cineplex in Canada ever!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst Theatre in BC

February 19, 2020

This Theatre needs an upgrade! Seat cushions are worn out and uncomfortable, lighting is horrible and customer service is non-existent.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

slow service/dirty washrooms

December 26, 2016

Been going there for years the only upgrade they have ever done was add new moving seats other than that, it has been going down hill. Other low rating are correct that you feel as though you fight your way into the theater and more then often skip their concession all together and buy my tickets online

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Clean, friendly with remodelled Theatres

December 26, 2016

Always been a great movie experience at Aberdeen Cineplex

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Nice theatre

December 14, 2016

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Great staff disposition, friendliness, was helpful

January 15, 2016

Staff was helpful, friendly. There was a lot of people. There was three of us that came to see a movie which was sold out. The staff had made a good suggestion and recommendation to come and purchase tickets after the show we decided to see. The explain further, to see the movie we wanted to see was sold out, to purchase tickets ahead of time to assure we had tickets. This, we purchased tickets and are ready to go and see the first movie of our choice.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Time for a Complete overhaul including Management !

January 04, 2016

This cinema is pathetic at best! It's dirty, the seats are nasty, the management personalities are not inviting! Folks in Kamloops and surrounding areas are paying far to much $$$ for what we receive in return. This cinema needs some competition, c'mon citizens of Kamloops let's demand more for our buck, take a drive to Vernon and Kelowna and check out their Cineplex cinemas and you will quickly realize the dump we in Kamloops are forced to enter if we want an evening out at the movies!

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2
Change Location