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User rating: 2.95 Read Reviews | Rate Theatre

10015 Manning Ave., Fort McMurray, AB T9H 2C2

780-791-6610 | View Map


2.95 / 5

User rating: 2.95

Based on 71 votes and 69 reviews



  • General Experience User rating: 3.04225352112676
  • Concession User rating: 3.01428571428571
  • Cleanliness User rating: 2.69014084507042
  • Theatre Presentation User rating: 2.76056338028169
  • Customer Service User rating: 3.25352112676056

 

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Theatre Reviews

Showing 61 to 69 of 69

the smell

April 16, 2014

Lanmark is only in business cause there's no other theatre. The place smells so bad and once the movie stopped working and insteaad of refunds we were given coupons that expired a week later.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

A terrible theatre, but also the only theatre

July 22, 2014

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Terrible

August 05, 2014

The only reason this theater still has any business is because it is the only one in town. It is in a state of dis-repair, chairs hanging by hinges and the likes. Its always filthy, the old, old fake roof overhanging the concession has never been cleaned, the roof tiles look the same, the floors are always sticky and the theaters chairs smell like they have never once been cleaned. And to top it off the staff is incredibly slow, always consisting of brand new teenage employees who have zero interest in their job and zero knowledge to boot.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Wish I could give it Zero stars

October 15, 2014

Pretty sad when Fort McMoney has the worst theatre in province!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Horrible

November 18, 2014

The theatre is completely dated with seating from the early 1980s. Tickets aren't taken properly so people sneak in. Personally I've been there twice where we bought tickets in advance and walked in to find all the seats already taken. Concession lines are insane and slow. Allot at least 45 min to an hour for popcorn if you try. Prices are way too inflated for what you get. At this point I'm willing to consider driving to Edmonton to see a movie over going here again. FYI: This rating should be zeros except for customer service. I have never been so disgusted in my life.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst theatre in Canada.

April 03, 2015

City of 100,000 and we are stuck with this crap. Literally worst theatre in Canada. Dirty, bad service, bad screens, bad sound, bad food, bad bad bad. This was out of date 25 years ago. Now it's just a joke. Use to go to movie 1< a week before I lived here, now I go once or twice a year.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

worst theatre I have been too .

June 01, 2015

I have lived in Fort Mcmurray for a lifetime and am upset over how lacking big name companies are not present here. If you're going to be the only company reeling the rewards of a movie company reinvest in providing quality outing for your patrons. This theatre is old dirty and is overpriced to sit in a box. I would rather be at home where I can brag about having a better movie experience . By the way bathrooms disgusting. I can't wait till a quality competitor comes to our city and puts you under.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Out of touch with reality,takes too long to serve,,,,30 minutes min standing in line. Better go early .

April 21, 2015

Seriously you need to arrange marked out lanes for the concession stands and cut down on needless conversation between employees and the customer... speed it up. Show some pride and ownership by cleaning the place and stop people from using cell phones and I-pads. I paid over $60.00 last time at the theatre only to put up with the guy behind with his feet up on the seat and his girlfriend texting as many as 25 times. It needs to improve.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Crappiest movie theatre I've ever been to.

January 19, 2017

Seats are so uncomfortable and cramped. The theatres are always too cold. Prices are so high considering the last upgrade must have been when Titanic sank. Lines are always so long, and staff are so slow and grumpy. Ladies washroom is disgusting, it almost feels more hygienic not to wash hands than to touch the mouldy taps! Pity it's the only movie theatre in town, I guess that's why it's still in business.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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