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User rating: 3.50 Read Reviews | Rate Theatre

130 Century Crossing, Spruce Grove, AB T7X 0C8

780-962-9553 | View Map


3.50 / 5

User rating: 3.50

Based on 48 votes and 44 reviews



  • General Experience User rating: 3.4468085106383
  • Concession User rating: 3.41666666666667
  • Cleanliness User rating: 3.68085106382979
  • Theatre Presentation User rating: 3.62222222222222
  • Customer Service User rating: 3.33333333333333

 

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Theatre Reviews

Showing 21 to 30 of 44

April 10, 2015

Always a good time

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Good experience

June 19, 2015

I have always found the experience in Spruce Grove's theatre positive. The staff were excellent and all other aspects including the prices were fine.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Great theatre

October 25, 2016

Comfortable seats, yummy popcorn. Movie selection is very good. Anytime that I'm not thrilled with the selection I check the theaters in the city. Nothing any better there! New releases come out very soon. Very convenient. Concession is a bit pricey, but not more expensive than other theaters. Try getting a free refill in another theater anymore! Don't like paying for a second layer of butter?? Go ahead and spend 10 times the amount driving into the city. And get home half an hour later afterward. Admission prices are also less than cineplex. A points reward system would be nice though

  • General Experience User rating: 0
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Phone No Please

June 25, 2018

I have questions and no way to get through

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Advertise better

August 02, 2018

I wish Landmark would invest in a billboard that displays the movies showing. I drive by often and would take note of what is playing. I find I often miss movies playing here as I have not gone on line to check it out or have gone into Edmonton to see a movie that was actually playing locally.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Fix the sound

February 15, 2017

In past couple months I've been to two shows in different rooms and both times the speakers at the front were blown. That and the sound was turned up so high it hurt the ears and it garbled the action scenes audio. The floor had puddles on 2 seperate levels and you could tell someone dragged a mop thru it once and left the rest. Empire took way better care of this place when they owned it.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

VOLUME

March 01, 2017

WAY WAY TOO LOUD

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Line-ups

August 13, 2018

Sunday matinee. The line-up was right out to the double doors. All we wanted was to get show tickets (no popcorn), and pay with cash as opposed to using debit/credit at the machines. However the only way for us to get these tickets was at the concession stand as the ticket windows were not open. We stood in line for over 20 minutes!! An elderly couple behind us gave up and left. We had come with plenty of time to spare, we thought, but because of this wait, almost missed the beginning of the movie. Not impressed with this kind of service.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Worst bathrooms

July 30, 2023

Floors were sticky with urine both make and female, extremely dirty and paper wads on ceiling. Cannot even open close stall doors to get in to use toilet. Looks like the caretaker doesn’t care! Please clean up your customers would appreciate it.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

Unfriendly staff

March 09, 2015

Horrible service, if they wouldn't be the only one in Spruce they would go under. Try to avoid if possible,

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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