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User rating: 1.99 Read Reviews | Rate Theatre

2655 Cliffe Ave., Courtenay, BC V9N 2L8

250-338-5502 | View Map


1.99 / 5

User rating: 1.99

Based on 157 votes and 146 reviews



  • General Experience User rating: 1.87898089171975
  • Concession User rating: 1.89041095890411
  • Cleanliness User rating: 1.8843537414966
  • Theatre Presentation User rating: 1.92307692307692
  • Customer Service User rating: 2.36

 

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Theatre Reviews

Showing 31 to 40 of 146

Bring seat cushions

July 18, 2017

First off Bring your own seat cushions as the seats are as horrible as the reviews indicate. The theatre is so empty now that the owners could easily repair a section of seats in each of theatres one week at a time with little to no affect on business. Concession pricing is comparable to any theatre regardless of what some of the reviews say. Concessions are the true money makers when you go to a movie, a sporting event, etc. Accept it. Cleanliness? Ya it is definitely lacking but so too is the staffing. If they had a few more staff on board, many of the problems would be reduced or disappear. You gots to spend money to make money.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

We Deserve Better

July 06, 2017

The Landmark is the last show in town. It needs a serious upgrade or a new facility. The place is worn down and dirty. Seats are ancient artifacts and hard to sit in for two hours. The Valley deserves a much better movie experience.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Don't forget your CASH!!!!

January 05, 2014

The concession drives me crazy,it will only accept cash. In this day and age, I find that insane.....but wait, there is a cash machine where you can get cash from and pay a fee for doing so!

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

The seats are uncomfortable as hell

January 26, 2014

The seats are the worst. I leave with a sore back every time. We have stopped going to the longer films there. Really hope they get new seats soon, it's only going to get worse otherwise. Price is pretty standard for theaters these days and I've never had a issue with the service but the seats have got to go. Smell was bad in the theatre last visit too but it was packed and it was January 1st, I think a few people were sweating out their hangovers.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Worst seats ever!

February 28, 2014

We drive an hour away to Nanaimo to see a movie and make a day of it. Seats are terrible!! If the owner was to spend some of his money on upgrading those... We would come back.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

The importance of perspective

March 10, 2014

Why 4 stars?....here's why; go to this theatre any SUN, MON, WED or THURS and you will literally have it to yourself. Courtenay is a small town with middle-low income. It can't support the massive "ant farm" ultra plex experience. Its old... NOT dirty, there's a difference.

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

BEDBUGS

September 23, 2014

First time, thought it was a fluke, second time, no mistaking it Bedbug bites. It's not surprising, they are in Value village and a few hotels in town. Hope they treat it and dog test it.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

embarrased to invite visiting friends to a movie

March 24, 2015

I guess being the only theatre we have in Courtenay..you can let it go to ruin. It is dirty and the auditorium is smelly the seats are worn out. C'mon make it a feel good outing for us to take in a movie

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 5

Seats chiropractors have nightmares about

May 19, 2015

This is a pretty average theater, but the seats make it a whole lot worse, and if you don't go on cheap Tuesday it's too expensive to be worthwhile. The seats are poorly designed flaps of fabric worthy of a thrift store that you could feel the popcorn grease through even if you wore 3 layers of garbage bags as pants. The screens and sound are decent though, but not enough to make it a nice theater.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Serious need of some renos and upgrades

July 02, 2017

The building is terrible and the upkeep is embarrassing. The staff however are excellent!

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 5
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