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User rating: 2.37 Read Reviews | Rate Theatre

131 Riocan Ave., Barrhaven, ON K2J 5G5

613-825-2463 | View Map


2.37 / 5

User rating: 2.37

Based on 20 votes and 17 reviews



  • General Experience User rating: 2.45
  • Concession User rating: 2.15789473684211
  • Cleanliness User rating: 2.57894736842105
  • Theatre Presentation User rating: 2.26315789473684
  • Customer Service User rating: 2.42105263157895

 

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Theatre Reviews

Showing 11 to 17 of 17

Dump

January 13, 2017

Place is a dump in every way possible. Crap movies. Lousy seats. No service. Very surprising considering its location. Never to return.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Never Again

April 19, 2019

Drove from out of town 40min with wife and kids. Arrived 45min early, plenty of seat selections, however the whole idea of picking your seat at the concession station is ludicrous. This is not a airline ticket. And if they want to control seating, then have someone show you your seat. Sat down midway the seating in an empty theatre Then over the next 25min, it started to fill. We were then asked to move. Plenty of other seats available, but we have to move? Screw your seat selection process, I left before the movie started, and I will never be back. You refunded the tickets to me, but not the popcorn and drinks that we threw out on our way out. Will stream from home for free in a month.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Shabby theatre, unskilled manager, awful popcorn

July 18, 2019

Old rundown theatre. No recliners. The popcorn sucks. The manager has no people skills. The screens are small.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Poor customer service, Grungy, Worst popcorn,

September 15, 2019

This place is old, outdated, grimy, small, and the seats are awful. Customer service is terrible—the managers must need training because the one we spoke to was rude & confrontational. When you buy popcorn be prepared to get about the last 1/4 or more of the bag full of kernels. There’s no excuse for that but it’s happened the last few times we’ve been. We avoid this place even though it’s convenient.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Recliner seating

August 27, 2018

I will not book ahead of time for a movie without recliners, nor will I go to anymore theatres unless they have recliners. Landmark theatres surpass cineplex! Barrhaven cineplex will soon close if they don’t improve.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Ticket kiosk

April 12, 2014

It never works! Dirtiest theatre in town with slowest concessions. Better to drive to Kanata!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Customer Service (non-personal)

March 24, 2017

Considering that this theater is in a very large community, I don't understand why it doesn't have show times during the afternoon. There are plenty of seniors in Barrhaven who prefer to attend movies during the day time. It would be wonderful to have even 1 or 2 afternoon showings for people who prefer the day time choices.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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