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User rating: 3.40 Read Reviews | Rate Theatre

12161 72nd Ave, Surrey, BC V3W 2M1

604-501-9400 | View Map


3.40 / 5

User rating: 3.40

Based on 33 votes and 32 reviews



  • General Experience User rating: 3.3030303030303
  • Concession User rating: 3.06451612903226
  • Cleanliness User rating: 3.5625
  • Theatre Presentation User rating: 3.51515151515152
  • Customer Service User rating: 3.53125

 

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Theatre Reviews

Showing 1 to 10 of 32

straight up AWESOME!

April 28, 2014

Awesome,I have loved my countless experiences there and will enjoy countless more. Keep up the good work guys.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

really great theater

October 16, 2015

I really like this theater because they are really up to date and always adding new things.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

CLOSEST TO MY HOME!

August 12, 2016

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

THEMED MOVIE SNACKS

February 11, 2017

They always theme their snacks for a movie

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best seats and popcorn

May 27, 2017

Love the reclining seats !! So comfy!! Needs more matinee movies!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

fun and enjoyable

December 26, 2017

I loved my experience there. not one problem with anyone that worked there and the movie experience was fun. they are always adding more movie things like games and food to help pass the time before the movie starts too. plus the staff are friendly and helpful and if your movie is not there playing they will usually suggest another theater or where to find the movie.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Reclinerseats are the best

February 11, 2018

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Caters Heavily to Bollywood Movies

January 12, 2020

For comfort, this theatre is an easy 5 star. But English movie selection is poor, catering to the Bollywood fans. Seen a few but they're not really our style. Had too many issues here with families bringing young kids. They disturbed throughout the movie crying, yelling, standing on the chairs, throwing food, wiping dirty hands on seats, etc. Selfish adults turning it into their own personal space. Sat near ppl who had giant totes filled with BYO food, feeding the whole family including all the kids, making noise the whole time going in & out of their tote bag and rustling noise... for 2 hours. Rude. And how much food can ppl smuggle in and not be called out for it? Other theatres wouldn't allow this. They've also had Indian gang issues/activity at this location recently. Police have had to be called here a number of times. We live beside it and can hear/see from our home. There are cultural issues here which no one's addressing. It could be much better if management got their head out of the sand and dealt with it. Ppl's complaints about the washroom are petty. The washrooms are fine upstairs along with the games area and can be access easily by either the elevator or stairs. And use the facilities before the movie starts. PRO's: The seating is very comfortable. CON's: Unacceptable behaviour by customers + poor non-English movie selection (both management issues).

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Best Theater Ever

October 12, 2014

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Frienly Staff

May 13, 2014

My wife and I have been going to this theather for a long time. We find the new seat very nice and the staff always friendly.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4
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